Returns & Exchanges

At A L E X Λ N D R A Australia, we want you to love your purchase, which is why we offer a 30-day window for returns and exchanges on all full-priced items. Please ensure garments are unworn, with all original tags attached and in their original packaging to be eligible for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original condition and include the printed return authorization slip inside the parcel.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any Australia Post location or designated courier point.

• 4.
  Receive Your Refund

  Once our boutique team inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.